Hotel Policies


Check-in

Check-in time is 3:00 PM. Guests must be a minimum of 21 years of age or accompanied by an adult.  Early check-in is available based on occupancy and is not guaranteed. To inquire about the availability of an early check-in contact the hotel the day of arrival.

Check-out

Check-out time is 11:00 AM.  Late check-out is subject to availability with a maximum time of 1:00 PM. A late check-out after 1:00 PM and before 5:00 PM will incur a half-day room and tax charge. Check-outs after 5:00 PM will incur a full day room and tax charge.

Valet

Parking is available on the Mansions estate.  The valet parking fee is $9 per vehicle per night.

Smoking

The Mansions is a smoke free environment. Should a guest smoke in any of the guest rooms a $500 charge will be assessed.

Pets

At the present time the Mansions on Fifth is not pet friendly, but we are happy to recommend boarding that is in close proximity to the hotel.  The opening of the McCook Reed Mansion in Spring/Summer 2012 brings one pet friendly room, and there is no weight limit.  Any damage to the room by the pet will be assessed. 

Sofabed & Roll-a-way Bed Fees

The fee for use of a sofabed or roll-a-way bed is $25 per bed per day.  This is separate from a double occupancy rate.

Guestroom Payment and Deposit

At the time a reservation is made, a $100 advance deposit will charged to your credit card. The balance of your stay will be charged at the time of departure.  For reservations made within 3 days of your arrival, the first night’s room and tax will be charged as well as a $100 deposit for each additional night. 

During high occupancy periods and holidays, a minimum stay requirement will be in effect.  In these instances the entire stay may be prepaid, non-cancellable, and non-refundable.

 Reservation Cancellations

Reservations may be cancelled up to 3 days prior to the intended arrival without penalty.  Reservations cancelled within 3 days of the intended date of arrival will be credited toward a future stay, or will result in forfeiture of a minimum of one night accommodations and taxes.

During weekends, high occupancy periods and holidays, reservations cancelled within 3 days of the intended date of arrival will be credited toward a future stay, or will result in forfeiture of a minimum of one night accommodations and taxes, plus a $100 fee for each night cancelled.

Early Departure

Check out prior to the departure date of the reservation will result in forfeiture of the $100 advance deposit for each night remaining.

No-Show

If you fail to check-in on the arrival date of the reservation it will be regarded as a no-show. The balance of the reservation will be charged to the credit card or record.

Privacy Policy

The Mansions on Fifth respects the privacy of all our guests, and is committed to protecting it. To best serve you throughout this website, you will be asked to provide a variety of information, such as name, mailing address, telephone number, email address, etc. This information will allow us to provide a personalized experience for each visitor to our website.

This website does not collect, save or store any personal information from visitors that simply browse this website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our website is necessary in order to perform a particular service, such as processing your reservation, etc.

We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) in order for us to process your reservation. If there is a problem with a reservation, the information provided will also allow us to contact you.

The Mansions on Fifth may inform you by email of our available services, products, specials and sweepstakes. You may opt in or out of receiving these materials at any time.

The Mansions on Fifth will not sell or distribute any of your personal information to any outside organization for marketing or solicitation without your permission.

To better serve you when you are using this site, we also use “cookies” to help us recognize your preferences and selections. A cookie is an electronic piece of data stored on the user’s computer stored by your browser and operating system that are tied to information about the user. Cookies can store a user’s ID and password, personalize home pages, or identify which parts of a site have recently been visited. We issue and use cookies to enhance your visit and the services we offer on our website, as well as to keep track of the areas on our website that interest our visitors, and in doing so, we can make improvements and updates to those areas that are most popular. You can choose whether to allow your browser to accept or deny cookies; choosing to deny cookies will still allow you to continue browsing the sites. Also, the choice to accept or deny a cookie is different from your choice to accept/deny email messages.

Please be aware that third-party Web sites available through links on mansionsonfifth.com each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. The Mansions on Fifth cannot ensure or warrant the security of any information you disclose online to third party sites.

This website is subject to United States law. The Mansions on Fifth will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site).

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